I think the wax might have been too hot, it burned when she first started. I couldn't feel it after a while, compared to having the cloth strips yanked off. She said it would be better next time, it was just bad now because the hair was strong, and thick. I'm not exagerating about the pain though, I'm no wimp. I've had lots of tattoos and piercings and this honestly hurt worse. I think I'm done with waxing.